Privacy policy
# Privacy Policy – Vovsel
**Last Updated:** March 1, 2026
At Vovsel, we respect your privacy and are committed to protecting your personal information.
Vovsel operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the **“Services”**). Our store is powered by **Shopify**, which enables us to provide the Services to you.
This Privacy Policy describes how we **collect, use, and disclose your personal information** when you visit, use, or make a purchase through our Services, or when you otherwise communicate with us.
If there is any conflict between our **Terms of Service** and this **Privacy Policy**, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
By using our Services, you acknowledge that you have **read and understood this Privacy Policy**.
1. Personal Information We Collect
When we use the term **“personal information,”** we mean information that identifies you or can reasonably be linked to you.
Personal information does **not include anonymous or de-identified information** that cannot be linked back to you.
Depending on how you interact with our Services, we may collect the following types of personal information:
# Contact Information
* Name
* Billing address
* Shipping address
* Phone number
* Email address
# Financial Information
* Credit or debit card details
* Payment card information
* Transaction details
* Payment confirmations
* Financial account information
# Account Information
* Username
* Password
* Security questions
* Preferences and account settings
# Transaction Information
* Products you view
* Items added to cart or wishlist
* Purchases, returns, or exchanges
* Order history
# Communication Information
Information you provide when contacting customer support or communicating with us.
# Device Information
* IP address
* Browser type
* Device information
* Network connection details
* Unique identifiers
# Usage Information
Information about how you interact with our website, including pages visited and actions taken.
# 2. Sources of Personal Information
We may collect personal information from the following sources:
# Directly From You
When you:
* Create an account
* Place an order
* Contact customer support
* Submit forms on our website
# Automatically Through Our Services
Including information collected from your device through **cookies and similar technologies** when you visit our website.
# From Service Providers
We may receive information from service providers who help operate our store.
# From Partners or Third Parties
We may obtain information from marketing partners, analytics providers, or other third parties.
3. How We Use Your Personal Information
We use personal information for the following purposes:
# Provide and Improve Our Services
* Process payments
* Fulfill orders
* Manage accounts
* Arrange shipping
* Handle returns or exchanges
* Recommend relevant products
# Marketing and Advertising
We may send promotional messages via:
* Email
* SMS
* Online advertisements
These promotions may be based on your shopping activity or preferences.
# Security and Fraud Prevention
We use personal information to:
* Protect accounts
* Prevent fraud
* Monitor suspicious activity
* Maintain platform security
You are responsible for keeping your **account credentials confidential**.
# Customer Support
We use your information to respond to questions, requests, or complaints.
# Legal Compliance
We may use your information to comply with legal obligations, enforce policies, or respond to law enforcement requests.
4. How We Share Personal Information
We may share personal information with third parties in certain situations:
# Service Providers
Including companies that help us with:
* Payment processing
* Data analytics
* IT management
* Shipping and order fulfillment
* Customer support
# Marketing Partners
We may share information with partners that help deliver advertising and marketing campaigns.
# Shopify
Our store is powered by Shopify, which may process personal information to operate and improve the platform.
# Legal Requirements
We may disclose personal information when required to:
* Comply with laws or regulations
* Respond to legal requests
* Protect our rights or the safety of users
# Business Transfers
In the event of a merger, acquisition, or sale of business assets.
5. Relationship With Shopify
Our store is hosted by **Shopify**.
Shopify may collect and process personal information about your interaction with our store in order to provide and improve its services.
Information you provide may be shared with Shopify and its partners, which may be located in other countries.
To learn more about how Shopify handles personal information, please visit:
**https://privacy.shopify.com/en**
6. Third-Party Websites and Links
Our website may contain links to third-party websites or services.
We are **not responsible for the privacy practices or content of those websites**. We recommend reviewing their privacy policies before providing personal information.
7. Children's Privacy
Our Services are **not intended for children**.
We do not knowingly collect personal information from individuals under the legal age in their jurisdiction.
If you believe a child has provided personal information, please contact us so we can delete it.
8. Security and Data Retention
We implement reasonable security measures to protect personal information. However, **no online system is completely secure**, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to:
* Provide our services
* Maintain accounts
* Comply with legal obligations
* Resolve disputes
* Enforce agreements
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information.
These may include:
#Right to Access
Request access to personal information we hold about you.
#Right to Delete
Request that we delete your personal information.
# Right to Correct
Request correction of inaccurate personal information.
# Right to Data Portability
Request a copy of your personal data in a transferable format.
# Marketing Preferences
You may unsubscribe from promotional emails at any time using the **unsubscribe link** in our emails.
Even if you unsubscribe, we may still send **important transactional emails**, such as order confirmations.
10. Exercising Your Rights
You may exercise your privacy rights by contacting us using the details below.
We may request identity verification before processing your request.
We will respond within the time required by applicable laws.
11. Complaints
If you have concerns about how we handle your personal information, please contact us.
You may also have the right to submit a complaint to your **local data protection authority** depending on your jurisdiction.
12. International Data Transfers
Your personal information may be **stored or processed outside your country**.
When transferring data internationally, we use appropriate safeguards such as **standard contractual clauses or other legal mechanisms** to protect your data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.
When we make updates, we will:
* Update the **“Last Updated”** date
* Post the revised policy on this page
14. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
**Email:** [vovsel.online@gmail.com](mailto:vovsel.online@gmail.com)