Shipping policy
Shipping Policy – Vovsel
At **Vovsel**, we are committed to delivering your orders safely and efficiently. Please review the following information regarding our shipping process.
1. Order Processing
All orders are processed within **1–3 business days** after payment confirmation.
Please note:
* Orders are **not processed or shipped on weekends or public holidays**.
* During periods of **high order volume**, processing times may be slightly delayed. If there is a significant delay, we will notify you via **email or SMS**.
2. Shipping Time
Once your order has been shipped, the estimated delivery time is:
**India:** 5–10 business days
Delivery times may vary depending on:
* Your delivery location
* Courier partner availability
* Unexpected logistical delays
While we aim to meet these timelines, they are **estimated and not guaranteed**.
3. Shipping Charges
Shipping charges are calculated **automatically at checkout** based on your delivery location and order details.
From time to time, **Vovsel may offer promotional free shipping offers**, which will be clearly displayed on our website during the promotion period.
4. Order Tracking
Once your order has been shipped, you will receive a **tracking number via email or SMS**.
You can use this tracking number to track the progress of your shipment through the courier partner’s tracking system.
5. Delivery Delays
Delivery times may occasionally be affected by factors beyond our control, including:
* Weather conditions
* Courier service disruptions
* High demand periods (festivals, sales events, etc.)
* Remote delivery locations
We appreciate your **patience and understanding** in such situations.
6. Incorrect Address
Please ensure that the **shipping address provided during checkout is accurate and complete**.
Vovsel will not be responsible for delivery issues caused by **incorrect or incomplete address details** provided by the customer.
7. Contact Us
If you have any questions regarding shipping or your order, please contact our support team.
**Email:** [support@vovsel.com](mailto:support@vovsel.com)